{"id":3764,"date":"2024-07-13T23:50:26","date_gmt":"2024-07-13T20:20:26","guid":{"rendered":"https:\/\/jja-co.com\/?p=3764"},"modified":"2024-07-13T23:52:48","modified_gmt":"2024-07-13T20:22:48","slug":"%d8%af%d9%88%d8%a7%d8%b2%d8%af%d9%87%d9%85%db%8c%d9%86-%d8%a7%d8%ac%d9%84%d8%a7%d8%b3-%d8%b3%d8%b1%d8%a7%d8%b3%d8%b1%db%8c-%d8%b1%d8%b6%d8%a7%db%8c%d8%aa%d9%85%d9%86%d8%af%db%8c-%d9%85%d8%b4%d8%aa","status":"publish","type":"post","link":"https:\/\/jja-co.com\/en\/the-12th-national-summit-of-customer-satisfaction-at-the-center-for-international-broadcasting-conferences\/","title":{"rendered":"The 12th National Summit of Customer Satisfaction at the Center for International Broadcasting Conferences"},"content":{"rendered":"
The 12th National Summit on Customer Satisfaction was held at the Center for International Conferences on Radio and Broadcasting, and there were topics such as getting to know the concept of customer relationship management, such as relationships with customers, brand and service quality, and motivational skills of employees, which have become very important in economies, and assets Intangible has become the main source of creating competitive advantage.<\/a><\/span><\/p>\n <\/p>\n For example, the customer of the bank is the guarantor of the profitability of the bank.<\/p>\n <\/p>\n Types of CRM, for example, all the work from production to marketing and sales is entrusted to one person <\/p>\nThe customer relationship management components have three main parts (the same as CRM):
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\nCustomer, relationship and customer management in business culture refers to a person who determines survival.<\/li>\n<\/ul>\n
\nwhich instead of tools of mass communication such as internet and... uses it.<\/p>\nOne of the important points of customer orientation:<\/h3>\n
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Finally, the use of CRM software was suggested to friends<\/h3>\n