{"id":3764,"date":"2024-07-13T23:50:26","date_gmt":"2024-07-13T20:20:26","guid":{"rendered":"https:\/\/jja-co.com\/?p=3764"},"modified":"2024-07-13T23:52:48","modified_gmt":"2024-07-13T20:22:48","slug":"%d8%af%d9%88%d8%a7%d8%b2%d8%af%d9%87%d9%85%db%8c%d9%86-%d8%a7%d8%ac%d9%84%d8%a7%d8%b3-%d8%b3%d8%b1%d8%a7%d8%b3%d8%b1%db%8c-%d8%b1%d8%b6%d8%a7%db%8c%d8%aa%d9%85%d9%86%d8%af%db%8c-%d9%85%d8%b4%d8%aa","status":"publish","type":"post","link":"https:\/\/jja-co.com\/en\/the-12th-national-summit-of-customer-satisfaction-at-the-center-for-international-broadcasting-conferences\/","title":{"rendered":"The 12th National Summit of Customer Satisfaction at the Center for International Broadcasting Conferences"},"content":{"rendered":"

The 12th National Summit on Customer Satisfaction was held at the Center for International Conferences on Radio and Broadcasting, and there were topics such as getting to know the concept of customer relationship management, such as relationships with customers, brand and service quality, and motivational skills of employees, which have become very important in economies, and assets Intangible has become the main source of creating competitive advantage.<\/a><\/span><\/p>\n

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The customer relationship management components have three main parts (the same as CRM):
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