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Code of ethics for employees Jam Jahan Nama Asadi Trading Company
With the help of the Almighty God, we, the employees of Jam Jahan Nama Trading Company, in order to protect the national interests, by providing a dynamic, healthy, lively environment and ensuring the satisfaction of the clients, make an agreement with each other to implement the principles of the ethical charter of the company's employees as described below. be:
Ethical policy towards customers and consumers
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The genuine respect and preservation of the human dignity of the employer, in any situation, is the top of our moral code.
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Providing clear, timely, accurate and complete information and providing effective advice and necessary training is our answer to the right to information of respected employers.
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Speed, accuracy, ease and quality in providing services and delivering goods are the distinctive features of Asadi Jam Jahannama Trading Company.
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Protecting privacy and customer secrets and confidentiality is our business policy.
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Criticism is the employer's right. Accountability, accountability and compensation for damages caused by the performance of the organization is our motto.
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Adherence to commitments, especially in terms of price, implementation and timely and flawless delivery of materials and services, is our organizational characteristic.
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We respect the point of view of employers and we emphasize their right to choose by offering variety of services and by being flexible and accepting their needs and tastes.
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Providing pre-sale to after-sale services, along with compliance with quality standards, we consider it our moral obligation beyond our professional duty.
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Being honest, fair, frank and avoiding any deception is the motto of Jam Jahan Nama Asadi Trading Company.
Ethical policy towards human resources
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Maintaining genuine respect and human dignity of colleagues, in any work situation, is the principle governing all behaviors and regulations. We manage the business environment in such a way that the feeling of value is a constant gift of the organization to the colleagues.
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Adhering to fairness and distributive and procedural justice in all professional affairs and avoiding any discrimination in dealing with all human resources is pleasing to the Lord of the worlds and as a divine duty in making decisions, regulations, granting opportunities and professional systems. We emphasize justice.
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It is the right of human resources to get information about everything that is related to material and moral rights of colleagues, and clear, timely, accurate and complete information is the moral duty of the company.
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Human resources, their interests and secrets are God's trust with the company. Respecting the privacy of colleagues and systemically supporting their privacy is our organizational characteristic.
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Adhering to the balance between responsibilities, powers and facilities is one of the most obvious examples of fairness in the profession.
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We consider honest and frank dealing with the employees and responding to them, paying attention and giving importance to the employees' point of view as a requirement for the durability and stability of Jam Jahan Nama Asadi Trading Company.
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Appreciating the good cooperation of employees, raising awareness and giving the opportunity to change behavior for colleagues who are lacking in their professional activities and behavior are the two moral bases of the comprehensive reward and punishment system.
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It is our duty to correct and facilitate communication between human resources and managers and to promote a model of communication behavior based on authority and sincerity.
Ethical policy towards competitors, ethical competition policy
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We adhere to win-win interaction with competitors based on protecting the rights of employers and avoid any harm to competitors in all professional activities such as commercial negotiations, advertising, etc.
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Respecting the dignity of competitors' human resources and maintaining it, and avoiding backbiting and slandering competitors, is our ethical policy.
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Trying to develop a culture of healthy competition and making the business environment more competitive and avoiding any anti-competitive activities is our professional and ethical commitment. Trying to gain a reference position in the industry, as long as it is based on professional competence, will boost the competitive environment.
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Adhering to transparency and legality and avoiding any double relationship with competitors' human resources is the basis of our interactions with competitors.
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Protecting the privacy of our competitors, avoiding access to their confidential information and protecting their secrets within the framework of the laws is our characteristic.
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We respond to unethical behavior with moral commitment, and interaction in the direction of synergy in order to create capacities, opportunities and threat management in order to protect national interests and employer's rights, encouraging competitors to comply with professional ethics and helping them in promoting moral health is our mission.
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Legality and adherence to mutual commitments and honest, frank and transparent dealings with competitors are our organizational characteristics.
Ethical policy towards citizens and national interests
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Adherence to good neighborliness and respect for the rights of neighbors, such as the right to privacy, maintaining comfort and mental peace, sensitivity to the financial and spiritual interests of neighbors and trustworthiness to their property, confidentiality and accountability towards them are the basis of our interaction with neighbors. is
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National interests and the comfort of citizens are the main focus of our professional activities when participating in productive employment, production of goods and provision of services. Respecting social justice in providing employment opportunities and creating opportunities for citizens to benefit from goods and services is one of the most important moral values of Asadi Jahan Nama Jam.
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We consider legality to be respect for the rights of others and we emphasize the rule of law and regulations on all professional matters, especially in the fulfillment of national rights and demands. We consider honest and effective cooperation with regulatory organizations as participation in protecting national interests.
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Respecting social norms, values and divine rituals is our moral principle.
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According to the slogan of halal business, we will never do business with people or organizations that work against the interests of humanity.
Ethical policy towards suppliers
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Dealing honestly, openly and with genuine and mutual respect with suppliers is the cornerstone of our moral code.
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Fairness in the contract, adherence to the terms of the contract and timely payment of claims is our policy with suppliers.
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Benevolence, providing psychological security, supporting the position of suppliers' professions, avoiding any harm, respecting suppliers' privacy, secrecy and paying attention to the confidentiality of their information is our moral duty.
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We are trustworthy with regard to the property, human resources and intellectual property of the suppliers.
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Suppliers will always find us creditworthy. Finding out about their views and criticisms and responding to them is our moral obligation.
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Spiritual support from suppliers, assistance and good cooperation in critical situations and continued cooperation based on satisfaction are the organizational characteristics of Jahan Nama Trading Company.
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We will help suppliers in developing professional ethics.
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We base our interaction with suppliers on the precise and clear expression of expectations and obligations of the parties.
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It is our moral duty to act quickly in matters related to suppliers' rights.
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We emphasize on creating information opportunities and fair conditions of competition.
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Appreciating the good cooperation of suppliers is a moral and godly value for us.
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Protecting the legal rights of employees is our human duty.
Legality and adherence to standards is our professional and ethical responsibility.