Archives of the 12th National Customer Satisfaction Summit - Jam Jahan Nama Asadi Trading (Jejako) https://jja-co.com/en/tag/دÙ_ازدÙ_Ù_Û_Ù_-اجÙ_اس-سراسرÛ_-رضاÛ_تÙ_Ù_دÛ_-Ù_شت/ Jam Jahannama Asadi Trading Company or Jejako Trading Company is active in all permitted fields of food, medicinal plants, construction materials, imports and exports under the management of Mrs. Tahereh Soleimani. Sat, 13 Jul 2024 20:22:48 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.5 https://jja-co.com/wp-content/uploads/2020/03/cropped-20240223_213613-32x32.png Archives of the 12th National Customer Satisfaction Summit - Jam Jahan Nama Asadi Trading (Jejako) https://jja-co.com/en/tag/دÙ_ازدÙ_Ù_Û_Ù_-اجÙ_اس-سراسرÛ_-رضاÛ_تÙ_Ù_دÛ_-Ù_شت/ 32 32 The 12th National Summit of Customer Satisfaction at the Center for International Broadcasting Conferences https://jja-co.com/en/the-12th-national-summit-of-customer-satisfaction-at-the-center-for-international-broadcasting-conferences/ https://jja-co.com/en/the-12th-national-summit-of-customer-satisfaction-at-the-center-for-international-broadcasting-conferences/#respond Sat, 13 Jul 2024 20:20:26 +0000 https://jja-co.com/?p=3764 دوازدهمین اجلاس سراسری رضایتمندی مشتری در مرکز همایش های بین المللی صدا و سیما برگزار و در آن مطالبی مانند آشنایی با مفهوم مدیریت ارتباط با مشتری مانند روابط با مشتریان ، برند و کیفیت خدمات و مهارت انگیزشی کارکنان که در اقتصادها اهمیت بالایی یافته است و دارایی های نامشهود اصلی ترین منبع خلق […]

نوشته دوازدهمین اجلاس سراسری رضایتمندی مشتری در مرکز همایش های بین المللی صدا و سیما اولین بار در بازرگانی جام جهان نما اسدی (ججاکو). پدیدار شد.

]]> The 12th National Summit on Customer Satisfaction was held at the Center for International Conferences on Radio and Broadcasting, and there were topics such as getting to know the concept of customer relationship management, such as relationships with customers, brand and service quality, and motivational skills of employees, which have become very important in economies, and assets Intangible has become the main source of creating competitive advantage.

 

The customer relationship management components have three main parts (the same as CRM):
‌‌‏

  • Customer
  • Relationship
  • ‌‌‏Management
    ‌‎
    Customer, relationship and customer management in business culture refers to a person who determines survival.

For example, the customer of the bank is the guarantor of the profitability of the bank.

 

Types of CRM, for example, all the work from production to marketing and sales is entrusted to one person
which instead of tools of mass communication such as internet and... uses it.

One of the important points of customer orientation:

  • Reassure the customer that you intend to help them
  • Listen carefully to her words
  • Maintain control
  • Ask the reason for the customer's anger and complaint
  • Determine whether the customer's anger is justified or not

Finally, the use of CRM software was suggested to friends

 

 

 

 

 

 

 

 

 

نوشته دوازدهمین اجلاس سراسری رضایتمندی مشتری در مرکز همایش های بین المللی صدا و سیما اولین بار در بازرگانی جام جهان نما اسدی (ججاکو). پدیدار شد.

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